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        Visitor Handbook to CIMC


        We Encourage Visits...from friends and relatives to brighten our patients' stay and contribute to their recovery.


        You can help your loved one recuperate by observing the following policies:

            Up to four visitors per patient at a time

            Obey restriction and isolation signs posted on the doors to patient rooms

            Check at the nursing station if a patient is not in his or her room

            Keep visits brief and cheerful

            Be considerate of other patients

            Do not smoke

        Children 12 and over are welcome to visit, but must be accompanied by an adult. Children under 12 may visit in special circumstances, with permission of the head nurse on the unit.


        Visitation Hours

        Adult Medical and Surgical Units

          Weekdays: Noon to 2:00 AM.

        Pediatric Center

          Parents and grandparents anytime. Others 2:00 PM to 1:00 AM every day.

        Special Care Unit

          Immediate family only, five minutes once in each hour from 10:00 AM to 12:00 AM.

        Cardiac Intensive Care Unit

          Immediate family only, five minutes once in each hour, 24 hours a day, every day.

        Psychiatric Unit

          Weekdays, 6:30 to 11:00 PM

          Weekends and holidays, 1:30 PM to 11:00 PM.

        Family Center

          Fathers/support persons anytime until 12:00 AM.

          All others 2:00 PM to 10:00 PM.

        Birth Center

          Family members may attend with parent's approval. Siblings are required to have a preparatory session first. There is also information on Sibling Classes.

        Visiting hours may change. Call 323-XXXX for current times.


        Smoking:

          Crescent Isle Medical Center is committed to a healthy, smoke-free environment. Smoking and the use of tobacco products are NOT allowed in the hospital, on its grounds, or within 50 feet of its entrances.

        Telephone Calls:

          It is our policy to give telephone callers a patient's telephone number and to ring them through to the room unless the patient has specified otherwise. We want to be helpful to friends and relatives, but we are primarily concerned with protecting the privacy and confidentiality of our patients. Therefore, we will not give telephone callers details about condition, divulge whether or not a patient is out of surgery yet, or give out room numbers. We suggest that our patients designate a family member or friend as the person to call if they are unable or unwilling to take calls themselves.



        Services for Visitors

        The Cafeteria

          The Cafeteria is located on the ground floor of the Aurelius Wing. It is open to visitors 24 hours a day.

        The Coffee Shop

          The Coffee Shop is located on the ground floor near the Aurelius Lobby. It is open 24 hours a day. Hot foods, sandwiches, snacks, and beverages are generally available here and in the Cafeteria.

        The Gift Shop

          The Gift Shop is located in the Coffee Shop on the ground floor near the main entrance. It offers candy, magazines, toiletries, and gifts.

        The Flower Box

          The Flower Box is located on the ground floor, and has a wide selection of cut flowers, plants, and arrangements in a variety of vases. It is operated by the Visiting Board of Children's Hospital.

        Mailboxes

          Mailboxes are located near the main entrance. Stamps are sold at the postage machine in the Mail Room.

        Automatic Teller Machines

          Two Automatic Teller Machines are located in the Admitting Lobby. The hospital cannot cash checks (except for the payment of bills).

        Public Restrooms

          Public restrooms are located on the ground floor, near the Cafeteria and near the Aurelius Lobby.

        Telephones

          Telephones are located on the ground floor along the main corridor.

        The Chapel

          The Chapel is located on the first floor of the General Building and is open at all times for meditation and prayer.

        Notary Publics

          Notary Publics are available at CIMC. If you need a document notarized, the patient's nurse can make the arrangements.

        Newspapers

          Newspapers are available in the Gift Shop and in machines in the Admitting Lobby. The Gift Shop also has magazines and paperbacks.



        Parking

        Parking for visitors is available in the Aurelius Parking Lot Monday through Friday from 6:30 AM to 3:30 AM, and on weekends and holidays, from 8:00 AM to 5:00 AM. The rate is 35¢ per hour, $3.50 per day maximum.

        After paying for parking for five days (either in a row or total) patients' families are eligible for reduced rates of 5¢ an hour, 50¢ per day maximum.

        Streets around the hospital are generally posted by the City of Twin Harbors as one-hour parking zones. The Isle strictly enforces this.



        Lodging

        Several options for lodging are available within a short distance and at a variety of prices. A nurse or social worker can also assist you in locating accommodations.


        Other information about Crescent Isle Medical Center, its policies, and services for patients and visitors is available in the Patient Handbook. If the patient does not have one, please ask the patient's nurse for a copy.