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MARJORIE ROSE KENNEDY
5125 A Beverly Glen Village Lane
Norcross, GA 30092
770-903-1240
Roseb1976@yahoo.com
Technical Skills
● Programming logic, theory, structured
development and software
development lifecycle
● Database Technology (Access, SQL)
● Software: Word, Excel, Dream Weaver, Crystal
Reports, PowerPoint,
FrontPage, Flash, Fireworks
5
●
Java, Visual Basic, HTML, Active Server Pages (ASP), JavaScript,
VB
Script, Java Applets, Java Beans, Swing
Applications, XML
Education
4/02-11/02 Computer-Ed Institute,
Marietta, GA
Diploma:Computer
Programming w/Web Technology
● 4.0 GPA
● Seven Academic Excellence Awards
●
Four Perfect Attendance Awards
●
Designed, created and implemented an Access/SQL database for
inventory purposes
Work Experience
July
2002-Present Rack Room Shoes Decatur, GA
Management
●
Supervise staff of three to six employees.
●
Handle monetary transactions, including checks and credit cards
with 100% accuracy.
● Responsible for nightly deposits of daily total
sales.
● Consistently maintain and uphold company
standards for customer satisfaction.
●
Train employees in Loss Prevention techniques.
May 2002-July 2002 InterCity
Courier Atlanta, GA
Office Manager
●
Performed accounts receivable and invoicing (bi-weekly billing).
● Managed and efficiently dispatched multiple
drivers.
● Customer Service.
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Maintained and managed customer accounts and resolved account issues.
January 2001-May 2002 Apple
Courier Smyrna, GA
Customer Service Representative
●
Accurately placed 100-200 orders daily via incoming calls.
● Scanned documents for customer storage.
● Assisted with accounting duties.
● Developed and maintained new customer accounts
while consistently
keeping a positive
attitude and friendly demeanor.
References
Supplied Upon Request.
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