JUAN CARLOS RAMOS

650 NW Autumncreek Way N208 Beaverton, OR 97006

Phone: (503) 690-7290

OBJECTIVE

Seeking a software development position that will not only utilize my skills but will provide me with challenges in web development, design and automation.

SKILLS

Expertise:

· Batch scripting, HTML/DHTML, Java (J2EE/EJB/JSP), Javascript, Perl, Shell scripting, SQL, Visual Basic (VBS/ASP) and XML (as well as some C).

Environments:

· Apache, Linux, IIS, Informix, IntelliJ, JRun, MacOS, MS Access, MySQL, NetWare, Notepad, Oracle, Solaris, Tomcat, vi, Visual J++, WebLogic, Windows 2000/NT.

EXPERIENCE

Production Support Engineer – MyHealthBank, Inc. (4/2002 – 2/2003)

Duties:

· Maintained various instances of a hosted J2EE JSP/servlet application and their respective background tasks. Also maintained many test instances of each application.

· Fixed Java servlet and JSP bugs, as well as Solaris/Apache/WebLogic configuration issues.

· Fixed Oracle 8i database integrity issues using SQL*Plus or TOAD.

· Maintained the CVS repository (created new modules, branches, users, email auditing, etc.).

· Deployed new software builds to both testing and production platforms.

Accomplishments:

· Wrote various Java servlets to suit internal production and development needs.

· Automated software builds and deployments using Ant and FTP.

· Established dedicated software build machine and build archive available through VNC, SSH and FTP.

· Setup, maintained and customized all aspects of the Bugzilla bug tracking system (also added new features).

· Created and documented various production processes and custom software tools.

· Provided help to co-workers with particular tasks or problems.

Member of Technical Staff – Responsys, Inc. (6/2000 – 4/2002)

Duties:

· Responsible for all automated software testing tools and procedures.

· Designed and implemented Java/Perl testing tools as well as shared code library to be used by individual test scripts.

· Documented all testing tools and processes in a team environment.

Accomplishments:

· Created and maintained Perl test harness for dynamically running over 300 test and verification scripts, including: functional, user interface, regression, smoke, stress, integration, and performance tests. Used by the entire test team.

· Created a configurable network load and traffic simulator to test product stability over long periods of time. Also created various OS and Network monitors to capture and graphically/statistically present test results.

· Created a Java SMTP mail server sink to capture statistics on incoming test e-mails.

· Created JUnit/XML tests that exercised the Responsys Interact Java API.

· Redesigned and maintained build scripts to automate CVS source code tagging, checkout, build and release.

Automation Specialist – United States Probation Office (5/1999 – 5/2000)

Duties:

· Increased access to information, simplified procedures, and enhanced departmental communication capabilities.

· Created several web accessible Perl/SQL database queries and reports.

· Set up and maintained Windows/Solaris/Linux servers and Informix/MySQL databases.

Accomplishments:

· Created the "Judgment in a Criminal Case" database application. This allowed clerks and judges to create, review and update clients' Judgment in a Criminal Case forms from any web browser within the Federal Judiciary Intranet.

· Created several custom Perl/CGI programs and web‑based database interfaces, including an In/Out Board with email capabilities, a staff telephone directory, and a series of 70 UNIFY queries and reports.

· Created an inventory database combining WinNT, IIS, Access97, ASP, Palm Pilots, and Pen Dragon Forms. This database served the entire district of New Mexico Judiciary Procurement.

Programmer/Webmaster – TBT & SEMNet, PLLC (4/1998 – 4/1999)

Duties:

· Created web presence and established cross-links with other websites and major search engines.

· Simplified medical insurance claims processing using digital media.

Accomplishments:

· Created a collection of programs to upload and process electronic insurance claims from physicians' offices to the SEMNet office via the Internet.

· Created the TBT and SEMNet web sites including the searchable online physician database.

· Created two web-based databases (patients and doctors) with integrated switchboards, forms, reports and queries.

EDUCATION

· Grinnell College, Grinnell, IA. Bachelor of Arts in Psychology, May 1998.

· Caribbean School, PR. High School Diploma, June 1994.

CERTIFICATIONS

· A+ Certified Microcomputers Technician, 1999.

· Microsoft Certified Professional (MCP), 1999.

· Microsoft Certified Professional + Internet (MCP+I), 1999.

· Microsoft Certified Systems Engineer (MCSE), 1999.