423 South State Street Apt 304
Provo, UT 84606

Computer Programmer / Computer Technician

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Education:
A.S., Computer Science. Provo College for Professional Studies. Provo, UT. Honors graduate.
Areas of Instruction

• Programming languages: Java, C++, and Visual Basic
• Web languages: HTML, JavaScript, VBScript, ASP
• Computer Operation (Hardware and Software)
• Computer troubleshooting (Hardware and Software level)
• Oracle 6 and 8i, SQL, PL/SQL, Access, and Paradox
• Business Software
• Technical Writing and Oral Presentations

Uintah Basin Applied Technology Center / University of Utah Branch Campus (Roosevelt, UT)
Advancement classes in

• Business information systems
• Word Processing
• Spreadsheet creation
• Slide shows and other presentation software

Employment
Convergys. Computer Systems Troubleshooting. Microsoft Windows ME/9x, Internet Connections, Peer-to-Peer Networking. Orem, UT. Oct. 2000 - Present.

• Provide technical support to users of Microsoft operating systems with Setup, Operation, Networking and Configuring
• Strive to maintain customer satisfaction between Microsoft and their customers, educate them on Microsoft products and work to resolve their concerns

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