Do’s and Don’ts on the Psychic Line
1. DO ANSWER THE PHONE ON THE FIRST RING
2. DO GIVE OUT 1-900-288-0956 IN THE FIRST 2 MINUTES.
THIS IS YOUR CALL BACK NUMBER,
TELL THEM TO TRY YOUR EXTENSION NUMBER.
3. DO GIVE THEM YOUR NAME WHEN YOU ANSWER.
“THANK YOU FOR CALLING THE NETWORK, THIS IS
____________________AT EXTENSION_______________”
4. DO GET TEIR ADDRESS AND E-MAIL ADDRESS IF THEY HAVE ONE
SO THEY CAN RECEIVE PROMOTIONAL MAIL.
5. DO LISTEN TO THE DAILY MESSAGES EVERY DAY.
6. DO NOT USE THE WORD “FREE” FOR ANYTHING!
THE 900 NUMBER HAS “BONUS” MINUTES,
YOUR COMPANY SENDS PROMOTIONAL MAIL.
THE 800 HOROSCOPE HOTLINE IS AT “NO COST”.
7.DO NOT TALK ABOUT HOW MANY “FREE MINUTES” THE CALLER HAS ON THIS
CALL.
DO NOT HELP THEM KEEP TRACK OF THEIR “FREE MINUTES”
THE RECORDED MESSSAGE TOLD THEM BRFORE THEY REACHED YOUR EXTENSION.
WHATEVER MATERIAL THEY’VE RECEIVED IN THE MAIL TELLS THEM
EXACTLY WHAT THEY ARE BEING OFFERED. YOU HAVE NO IDEA WHAT IT IS.
8. DO NOT PUT ANYONE ON HOLD OR MUTE FOR ANY REASON AT ALL.
THIS IS CONSIDERED FRAUD, AND YOU WILL BE LET GO WITHOUT BEING PAID.
9. IF YOU HEAR OF ANY PSYCHIC IN YOUR GROUP DOING THIS, DO REPORT THEM IMMEDIATELY. IF A CALLER BEGINS TO TELL YOU ABOUT ANOTHER PSYCHIC DOING THIS TO THEM, DO GIVE OUT THE CUSTOMER SERVICE NUMBER 1-800-211-8326 THEN OFFER TO DO A GOOD READING FOR THEM THEN AND THERE.
10. DO NOT ASK THE CALLER TOO MANY QUESTIONS AT THE BEGINNING OF THE CALL. THEY EXPECT YOU TO TELL THEM WHY THEY ARE CALLING.
