As part of our commitment to outstanding customer service, Natural Images Mineral Makeup offers a very fair policy on returns and shipping rates.

*All shipping will be done via UPS
*Shipping rates may vary from order to order
*Customers must return item(s) for exchange within 7 days- when returning an item(s) all parts, pieces and packing must be in original condition in order to be eligible for refund.
*There are no returns because of incorrect color choice due to contamination factors. We strongly advise everyone to purchase sample sizes to ensure color satisfaction.
*A handling/stock fee of 20% will be applied to refunded returns.
*Natural Images Mineral Makeup is not responsible for lost returns. We advise you to insure your return. If a credit card was used for original purchase, a credit will be issued and will appear on your next billing statement depending upon closing date.