Tailor Made Hotel Manuals:

Your Hotel Manual will be created for your property, which means we will ask you about certain policies & procedures you are applying and from there we add our control checks and start creating your own. The Manual will be containing the basics for your property Policy & Procedures you want to apply, and the relation between the different departments, also terdepartmental relations. This is to specify each person responsibilities, and Who reports to Whom. This Manual is very important and it always make a clear picture for everyone where he stands and what are his duties, this helps in focusing on the Job and making it more effective.

  Tailor Made Training Programs:

Training programs is your only tool to upgrade your services, we provide you with the most recent programs in different areas, from new employee's to refreshing training programs. The programs are based on real life day to day operation experience, from job training to supervisory skills training. Tailor made because each area has its own situation, employee's type & culture, which of course affects the way the training should be introduced.

  Departments Evaluation:

Evaluating your business is one of the most important issues, as we always ask our self, where do we stand and how good we are doing. Those questions can be answered easily if you are making a regular evaluation of all departments and their performance. We help you with preprinted lists of different department's evaluation and how those lists affect the overall operation performance.

 Operation Consulting and Evaluation:
The daily operation is a very sensitive subject, as it includes quick decisions, overall knowledge of the property situation, most of this could be covered by a good Hotel Manual which helps in covering the day to day operation. We provide reports where you can fill in and get a clear picture of your day to day operation believe it or not, I am sure you are thinking, " Reports...Reports all paperwork it is useless", but if you try the system you will be amazed how it works. Those reports help in seeing a clear situation with no feelings involved, as we tend to say, Mr. so is a hard worker & Mr. so & so is lazy, but you will be amazed when you find out the opposite. Evaluating means success, and growth, just knows your target.