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Home // Glossary of Internet terminology

We have tried to make all terminology as simple to understand as possible, however if you have any difficulty in understanding any terminology don't hesitate to contact us and we will be glad to explain things to you.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Access : As a verb, to gain entry into a Computer Network and utilise it. As a noun, it is the method of connecting and interacting with the Network. The latter may be through a Computer at work, through a local Internet Service Provider (See: ISP), or through an On-Line Service.

Address : The unique combination of letters or numbers which identifies the person or location sought. It can be particular person (john@work.com), an Address on the World Wide Web (http://www.frvp.com), or a specific machine (152.52.0.7).

Application : The Software Program which handles a particular task, such as word-processing or spreadsheet.

Article :  a message that is posted to a newsgroup, also called a post .

ASCII : "American Standard Code for Information Interchange." The world standard code for 128 characters representing all upper and lower case Latin letters, numbers, punctuation, etc. Usually refers to straight, unformatted text Files.

Avatar :  the character you become in a graphical or virtual chat room.


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B

bandwidth: The amount of electronic data that can be transferred through an electronic connection in a given time. For modems connected by telephone to the Internet, the modem's "speed" represents the maximum possible bandwidth of the connection, such as 56.6 Kbps (kilobits per second).

banner ad: An image file that displays an online advertisement, typically sized for placement at the top or bottom of a Web page, and linked to another page.

Backbone : The high-speed line or connection within a Network which functions as the main pathway for data transmission.

Bandwidth : The amount of information which can flow through a given portal at any time. Akin to the capacity of a pipeline or the number of lanes in a highway.

BBS : (See: Bulletin Board System.)

Beta : An experimental or prerelease version of Software. Often released to the public for free, thus having the public do the final testing FOR the Software producer.

Binary : The code which represents any alphanumeric character, punctuation or symbol as a 7-digit number to the base 2: 0000000 to 1111111.

BPS : "Bits Per Second." The measure of a Modem's speed, referring to the number of bits of data which can be sent and received per second.

Browser : A Software Application or Client which is used in locating, requesting and displaying Web pages of the World Wide Web in a graphics format. There are 2 main browsers Internet Explorer and Netscape Navigator.

Bulletin Board System : A BBS is a dedicated Computer system that acts as host for other Computers to call into. The special BBS Software usually allows Uploading and Downloading Files, E-mail, and discussion groups. Known also as message boards, forums and chat boards.

Byte : A set of bits which represents a single character. Usually there are 8 BITS in a BYTE.

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C

Case sensitive :  URL's, email addresses and passwords must usually be typed exactly the way they are written or they won't work.  Always check your letters if you have problems with a URL, email address or password: you may have missed a capital letter or your CAPS LOCK key may be on.

Chat Room :  A virtual room where you type messages to other people in real time.

CGI : "Common Gateway Interface." A File which runs a Program to perform a specific action depending on input by the user of a World Wide Web document.

Client : A Software Application. Usually used in conjunction with SLIP/PPP connection. Also the term used for a system which is connecting to a Server.

Compressed File : A File or number of Files which have been reduced in size and combined into a single File to simplify and speed up transmission via Modem. Examples are Files ending in ZIP, ARC, HQX, SEA, TAR, and the like.

Compression : The method of creating compressed Files. The Programs such as often Binhex, Stuffit, Winzip and Pkzip often use code which will delete the spaces from a File, then restore them when the File is expanded.

Computer : Usually used to designate a desktop, laptop, or Personal Computer (PC). Lowest rung in the microchip food chain, the least microComputer sold today is FAR more powerful than the largest mainframe of just a few decades ago. The only problem is that the code for the operating systems and Programs of today is written by Programmers who do not have to BUY their own Memory.

Config File : A system File (config.sys) in DOS used to set certain parameters in the Computer. It is read first on Bootup.

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D

database: A file or file system containing organized information and, most commonly, a filing and retrieval system for storing information. Most
database software also includes tools for data analysis. Microsoft Access is an example of database software.

discount rate: A percentage fee paid to the merchant account provider or ISO for handling an electronic transaction. This fee includes the interchange rate. Most Web merchants pay between 2 percent and 10 percent of their revenue from online credit card orders.

domain: A designation for particular location on the Internet. A domain (e.g., "frvp.com") contains the files that make up the content of Web
pages under that address. frvp.com/index.html and frvp.com/webdesign.htm are different Web pages located within the same domain. Domain names are associated with IP addresses. See also domain name.

domain name: The unique name which designates a specific site on the Internet eg. www.frvp.com. An Internet address in alphabetic form. Domain names must have at least two parts: the part on the left (the second-level domain name), which names the organization, and the part on the right (the top-level domain name),
which identifies the highest subdomain, such as the country (".fr" for France, ".uk" for United Kingdom) or the type of organization (".corn" for "commercial," ".edu" for "educational," etc.). The IP address is translated into the domain name by the domain name server. See also domain.
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download: To transfer files or data from one computer to another. To download means "to receive;"to upload means "to transmit."

Dialer : A Computer Program which actually dials a telephone number through the Modem and connects one Computer to another.

Digest : A daily compilation of emails that have been sent to a mailing list .

Directory : A subdivision of a hard disk -- known in some systems as a Folder, much like a File drawer. Directories allow the user to divide Files and Programs and keep them separate.

DNS : "Domain Name Server." The specific machine which contains all the Addresses on the Internet and parses (translates) whatever Address the user inputs to its alphanumeric equivalent for transmission to the remote system.

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E

e-commerce: The processing of economic transactions, such as buying and selling, through electronic communication. E-commerce often refers to transactions occurring via the Internet, such as credit card purchases at Web sites. See also Internet commerce.

encryption: Putting data into a secret code so they are unreadable except by authorized users. Encryption uses a key to jumble data. The only way to use the information is to decrypt it with the same key.

E-mail: Electronic correspondence sent from one user to another on a Network.

Emoticon :  See Smiley.

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F

firewall: A set of related programs located at the
entry point to your PC, network or server that can
be customized to protect your data from hackers,
viruses and unwanted visitors.

Flash: A bandwidth-friendly and browser-independent animation technology that uses geometrical formulas — rather than patterns of dots — to represent images. As long as different browsers are equipped with the necessary plug-ins, Flash animations will look the same when viewed by any of them.

fulfillment: The act of getting an ordered item from the warehouse shelf to the customer. This can include any or all of the following: order call management, warehousing, pick and pack, packaging, printing literature, hang tags, labels or stories, any manipulation such as label removal or addition, shipment waybill preparation, and shipping.

FAQ : "Frequently Asked Questions." Encyclopedic Files of information on a specific topic. Usually prepared by an expert or group in a standard format and updated at regular intervals. An excellent source of information.

File : A single document or Program. A unit of storage on the Computer.

File Transfer : Movement of a File from one Computer to another.

Fire Wall : Hardware or Software which separates one Network from another for security purposes.

Flame :  To send insults and abuse to another user electronically, either through email or newsgroup posts. Flaming is not good netiquette and is not recomended.

Flame War : An exchange of insults in an On-Line discussion in which the debaters rather than the subject are the topic of discussion.

Folder : (See: Directory)

Freeware : Software which is distributed freely, without charge.

FTP :  File Transfer Protocol - a method of moving files across the Internet, often referred to as a up-load .

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G


GIF (graphic interchange file): A file type that contains a graphic, a photo or another image. GIFs tend to take less memory and bandwidth than JPEGs and can contain animation. JPEGs offer greater image clarity, especially for photo images.

Gateway : The hardware/Software arrangement which translates between two different Protocols.

Geek : Term of endearment (or derision, depending on the user) which signifies a person who tends to cloak him/herself in technical details or jargon.

GIF :
"Graphics Interchange Format." A File format developed by CompuServe for transferring and viewing graphics Files.

Gigabyte : One thousand Megabytes (which is one thousand Kilobytes).

Gopher :
Menu-driven Access to the information on the Internet. Most systems have a Gopher Program. Requires a Gopher Client (Program) to Access.

GUI : "Graphics User Interface." Pronounced "GOO-ee." A terminal or Communications Program which allows the user to see graphics.

Guru :
One who is experienced and usually willing to teach others the ropes.

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H

host; Any computer directly connected to a network that acts as a repository for services, such as e-mail or FTP, available for other computers on the network.

HTML (hypertext markup language): A set of codes that determine how a Web page will appear, including graphics, links and text characteristics.

Hacker : Once a term or respect and endearment for Computer users who competed informally to write shorter, more concise and more elegant code. Now used primarily to describe the Computer equivalent of street gangs and hooligans who try to break into Computer systems for their own purposes.

Help Desk : The god-like Gurus who endow every conversation with confused users with the unselfish dispensation of infinite patience and wisdom. (See also: divine, majestic, miracle-workers.)

Helper Applications : Programs or Clients which allow the user to translate Compressed and Multimedia Files into a format which can be used on the user's Computer. (See also: JPEG, MPEG, ZIP.)

Home Page : The main page of a Hypertext document on the World Wide Web. On some systems, users are allowed to put up their own Home Pages for Access by others. (See also: Web Page.)

HTM : "HyperText Markup." The DOS version of HTML, truncated to three letters because DOS only allows a three-character File extension.
HTTP : "HyperText Transfer Protocol." The method of transferring the data in an HTML (hypertext transfer protocol): The protocol most often used to transfer information from Web servers to browsers. All WWW Addresses start with "http://" but newer Browsers take this for granted and allow the user to put in the Address without having to enter this each time.

Hyperlink A link from a point in one document to a point in the same or another document. Enables you to navigate from page to page across the Web and are what gives the Web it's name - all the pages are cross-linked to one another like a spider's web. Hyperlinks can be graphics or text, usually colored and underlined, and are clicked on to get to the next page.

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I

Internet commerce: A broad term covering all
commercial transactional activities via the Internet.

ISP (Internet service provider): A firm that provides access to the Internet, including Web browsing and e-mail.

Infohighway or Infobahn : Refers to the Internet; also Infosuperhighway or I-Way.

Internet : A Network Linking millions of Computers together in a state of sustained, benevolent anarchy. Originally started by the U.S. government as a way of assuring redundant routing and survivability in the event of nuclear war, the Network has taken on a life of its own and is the closest thing ever created to a manmade organism It is composed of a number of different methods of Access as well as a number of different ways of moving data, including the World Wide Web, File Transfer Protocol, Telnet, Gopher, and Internet Relay Chat.

IRC :  Internet Relay Chat - a method for chatting with others by typing to each other in real time.

IP Address (Internet protocol address): A designation for a particular location on the Internet, such as "140.23.719.6." IP addresses are associated with domain names. The four-part numeric Address for any machine connected to the Internet, used for purposes of routing information, e.g., 152.52.2.2. Everything on the Internet has a unique code number. Some numbers are permanent -- or "static" -- while some numbers are assigned "dynamically," that is they are assigned only for the current session and are likely to be different for the next session.

ISDN : "Integrated Services Digital Network." A method of connecting to the Internet through existing phone lines which allows much faster transmission of data. Instead of the 28,800 BPS limit of most Modems, ISDN allows users to transmit and receive at 56,000 BPS and sometimes as high as 128,000 BPS.

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J

Java :  A special computer language formulated by Sun Microsystems to work over the Internet.  Some Web pages include small programs written in Java, that add animations or other complex tasks.

JPEG : "Joint Photographic Experts Group." A committee that has established standards for the compression and decompression of graphic images. Also the extension for such Files (written sometimes as JPG).

JPG: A file format used for storing graphic images, usually photographs. JPEG files are larger than GIFs of the same image but offer better color control and clarity. See also GIF.

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K

keyword: A word or phrase used in a search engine query to find Web documents relating to a particular subject.

Kilobyte : A thousand bytes, actually 1024 (2^10) bytes.

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L

Links : Addresses to other resources on the World Wide Web. Links are usually a different color from the rest of the text and can be clicked on with a mouse, thus transporting the user to the new location. Most sites have Links to other, similar sources of information. Other sites such as some personal Home Pages merely provide Links to other locations the site provider finds of interest to him or her.

Lurker : Someone who reads the posts to Mailing Lists or Newsgroups without participating in the "conversation".  Often good to do before you begin to participate or post.

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M

Mailing List :  An email group that individuals subscribe to and send messages to and receive messages from, often on a specific topic like a software program or a medical support group.  May be received as separate messages or a digest that compiles all the message for one day.  Use caution before you subscribe: some mailing lists may send you over 100  emails a day.  Also, keep unsubscribe instructions for future reference.

MAP (merchant account provider): A bank or other institution that provides merchant accounts and processes online credit card transactions. The term is also often used broadly to include any credit card processing service, including independent service organizations (ISOs).

merchant account: A bank account established by a merchant to receive the proceeds of credit card purchases. By establishing a merchant account, the merchant bank agrees to pay the merchant for valid credit card purchases in exchange for the right to collect on the debt owed by the consumer.

merchant bank: A bank that holds a merchant account. After a consumer buys a product using a credit card, the merchant bank places funds into a merchant account in exchange for the right to collect on the debt owed by a consumer. See also MAP.

meta tag: A special HTML code that provides information about a Web page such as who created the page, how often it is updated, what the page is about, and which keywords represent the page's content. Many search engines use this information when building their indices.

Megabyte : One thousand Kilobytes. (For comparison, a single page of double-spaced type is roughly two Kilobytes.)

Memory (RAM) : The amount of Random Access Memory a Computer has. It is not related to hard disk storage, but rather is the amount of space available for Programs to run. Usually given in MB or Megabytes, 4 MB or RAM is usually considered the absolute minimum for running a SLIP/PPP connection, and then under older versions of the Connection and Browser Programs.

MIME : "Multipurpose Internet Mail Extensions." Protocol for E-mail which allows transmission of non-text Files such as graphics, audio, video, and Program Files. Uses encoding which sends the message as text, then unencodes it at the other end when it is Downloaded.

Modem :
"MOdulator-DEModulator." A device which -- IN THEORY -- connects a Computer to a phone line and Modulates the Computer's electronic signals into "sound," transmits it across telephone lines, then DEModulates that sound at the other end of the line into electronic signals for the remote Computer to read. There is only MINIMAL standardization among Modem manufacturers.

MPEG :
"Motion Picture Experts Group." A committee that has established standards for the compression and decompression of motion pictures and audio. Also the extension for such Files (written sometimes as MPG).

Multimedia :
Various methods of presenting information on the Computer including audio, video, animation, and telephony. There are Programs which can be Downloaded which will run the various types of Files (See also: Helper Applications.)

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N

Networkaddress: The host number, network number and socket number of an entity, constituting its address on the Internet.

Netiquette :  Internet manners or the appropriate way to behave.  Applies to email, newsgroups, mailing lists and chat.

Nerd : See Geek.

Network : Any group of interconnected computers (including the hardware and software) used to connect in such a way that they can communicate and share data.

Newbie :  A new Internet user.

Newsgroups : The thousands of electronic bulletin boards linked together on Usenet .


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O

online auction: An auction via the Web. Buyers log on to the auction site, look over the products, and enter their bids. Notification is sent explaining how their bids compared with those submitted by other bidders. Bidding continues until the auction's time limit expires. The goods are then offered to the highest bidder, and a method of shipment is determined.

online brochure: A brochure that provides useful, practical information about your service and enables you to develop your image and build trust and customer loyalty.

online publication: A site that provides news and how-to articles in exchange for a subscription fee or a per-item price.

On-line : Any thing or any one that is on-line.
On-Line Services : A service such as AOL or Freeserve which offers On-Line services such as Internet Access.

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P

payment gateway: The code that transmits a customer's order to and from a merchant's bank's transaction-authorizing agent, usually a MAP. See also payment gateway provider.

payment gateway provider: A company that provides code and/or software for an e-commerce site to enable it to transfer information from its shopping cart to the acquiring bank and on through the rest of the credit card transaction. See also payment gateway.

portal site: An information center or gateway to other sites. Portals do not typically sell products or services but make money selling advertising space.

POS terminal (point of sale terminal): An electronic device used for verifying and processing credit card transactions. If the credit card is available, the merchant can swipe the card through the terminal.

program (software): An organized list of instructions that, when executed, causes the computer to behave in a determined manner. Without programs, computers are useless. (When you buy software, you normally buy an executable version of a program.)

Pop :  Point Of Presence - refers to local phone numbers maintained by national, regional or local Internet access providers.

POP : "Post Office Protocol." Also POP3.

POP3 : A method of delivering mail to users on the Internet via SLIP/PPP, but who do not have a permanent IP Address. Mail is held in an account much like General Delivery at the Post Office. When the user signs in with his/her user ID and password, the mail is taken from their holding area and passed across the counter to the user.

Post :  See Article.

PPP Point-to-Point Protocol - a type of access account that gives you virtually direct access to the Internet.

Prompt : The command line indicator that input from the user is expected. Examples are the "C:>" or "C:\" in DOS or the "mbowen@parsifal:~$" Prompt in the Unix Shell.

Protocol : A set of rules that regulate the way data are transmitted between computers. Rules agreed upon by both parties for the transmission of data on a Network. It can be as complex as Transfer Control Protocol/Internet Protocol which packages and routes data to millions of points on the Internet at once.

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R


reserve account: A portion of the revenue from a merchant's credit card transactions held in reserve by the merchant account provider to cover possible
disputed charges, chargeback fees and other expenses. After a determined time, funds in reserve accounts are turned over to the merchant.


S
search engine: A program that lets you perform keyword searches for information on the World Wide Web or for information within specific Web sites.

secure server: A Web server or other computer connected to the Internet that is capable of estabiishing encrypted communication with clients.

server: The computer in a client/server architecture that supplies files or services. The computer that requests services is called the client.

shipper: The company that sells the product being shipped to the receiving party or consignee.

spider (also known as a robot or a crawler): A software application that automatically finds and retrieves information from the Web. Used by search engines to find and index Web sites.

Secure Sockets Layer (SSL): A system for encrypting data sent via the Internet, including e-commerce transactions and passwords. With SSL, client and server computers exchange public keys, allowing them to encode and decode their communication.

storefront: A Web site that has all the qualities of a brick-and-mortar business, that is, a display of products, shopping carts and a checkout stand, except that everything is online. Customer service tools such as FAQ pages, search engines and discussion groups allow customers to get information and provide feedback. Profits are made by charging your customers for goods you provide to them.

Search : To seek information on a specific topic on the Internet.

Search engine : The Software or Program used to Search. The most familiar Search Engines are Yahoo, Lycos, Altavista, and Webcrawler.

Shareware :  A program that you can freely download, but if you keep using it you are expected to pay the author for it.  May be a fully functional program, a partially functional program or a fully functional program that only works for a period of time.

Shell : A command interpreter and Programming language which allow you to use the host Computer's facilities and Programs. The Unix Shell is the most common example. When you log into the Unix Shell, you can use the Software on the remote system to Access every part of the Internet from a command Prompt.

SLIP :  Serial Line Internet Protocol - a direct type of Internet access account requiring TCP/IP software.

Smiley :  A symbol make of keyboard characters (ASCII) such as :) or ;-) that resembles a smiley face turned sideways, also know as emoticon .

Software : A Program which allows the user to perform a specific task, such as word processing, database or spreadsheet. Telecommunications Software such as Terminal, HyperTerminal, Microphone or ClarisWorks is used with a Modem to communicate with a remote Computer.

Spam :  When you receive unsolicited email similar to the junk mail you receive through snail mail .

Spamming :  Sending a single message to multiple newsgroups or email address.  Not just frowned upon, this can cause you to lose your Internet access account.

Storage : The method of saving data, usually on a hard disk drive. The drive capacity is usually measured in Megabytes or Gigabytes. My provider allows each account up to 5 Megabytes of storage.

Subscribe : To ask to receive all the correspondence accruing to a Newsgroup or Mail List. (See also: Unsub, Unsubscribe.)

Surf : A term for moving from one point to another on the Internet randomly.

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T

turnkey: A business solution in which the provider assumes total responsibility from design through completion of the project. For example, you can have a turnkey Web site, a complete site built according to your specifications; a turnkey e-commerce solution, which would include all the software and merchant accounts required to enable an e-store to accept credit cards; or a turnkey search engine submission service, which writes your keywords and submits your site to search engines and directories for you. Many consulting firms refer to themselves as turnkey solution providers, meaning they can assess your needs and do all the coding required to build an entire e-commerce-capable Web site.

turnkey application: Software that requires little or no modification when inserted into a Web site. In e-commerce, many MAPs and ISOs offer turnkey
applications for processing credit card orders online.

Tar : Tape archive, a method of Compressing data and Files in Unix.

TCP/IP :  Transmission Control Protocol/Internet Protocol; a series of rules computers must obey in order to communicate across the Internet.

Telnet :  A communications protocol that lets you log onto another computer from a remote location.

Terminal Server : A device who's sole duty is to tell you where to go and how to do things once you have become part of the Network or family. The Computer equivalent of a mother-in-law.


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U

UNIX :  The operating system used on networked machines that provide the basis for the Internet.

Upload : To transfer a File from one's own Computer "up" to a remote Computer. (See also: FTp.)

URL (uniform resource locator): An address for a file (or a page) located on the Internet (e.g., "http://www.frvp.com").

Usenet A network featuring thousands of discussion groups, also see newsgroups .

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V

Virus : A malicious program that will erase your hard drive or destroy data on your computer.  Make sure you have a virus scanner on your computer if you are going to be downloading and running a lot of programs.  There are free programs available that scan downloads for viruses before you save them.

VRML :  Virtual Reality Modeling Language; used to create 3-D areas on the Web, allowing you to experience animation, ../images, sound, music, video and more.

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W

Web (short for World Wide Web): The entire collection of files written in HTML and similar mark-up languages available via the Internet. Clients on the Internet use their browsers to request these files from Web servers then display them as Web
pages. The Web is only a portion of the Internet; other parts include e-mail communication and FTP
.

Web host: A company that leases services and server space to other companies and individuals who wish to maintain a Web or e-commerce presence without maintaining their own servers. Cost structures are determined by amount and complexity of services offered, such as scripting tools, credit card processing, etc.

Web mall: A one-stop shopping place where a number of merchants occupy the same Web site and sell their goods to the public. If you're one of the merchants, profits are made from the sale of your products. If you also own the Web site, you can charge the companies a fee for giving them an outlet to sell their products.

Web server: A computer dedicated to storing the files that make up Web pages and the protocols needed for communicating with other computers via the Internet.

WYSIWYG (what you see is what you get): What an onscreen document will look like when it is printed or what a Web page you're creating will look like when it is viewed in a browser.

Webcrawler : A Program which Searches the WWW and returns a list of Links the user can go to for information about the Search topic.

Web page : A File on the World Wide Web which can be viewed in either a text or graphics mode.

Web Site :  A group of related web pages, usually about the same topic or business, and have a first or "home page" which directs you to the other pages on the site.

WHOIS One of several Internet directories, listing names and email addresses of Net VIP's and web site owner/operators.

WWW :  The World Wide Web. See Internet.

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Z

Zip : File created using the ZIP compression Protocols. To UnZIP -- or decompress -- it, you will need to use the PKUNZIP or the WINZIP Program.

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