Training Experience:


-Developed and instructed Windows reliance and word-processing courses for 
 Sales Associates and customer training classes for a local electronics retailer.
-Conducted one on one and group PDA trainings for bookstore Managers, Buyers and Sales 
 Associates in the educational channel for Palm Computing. 
-Organized, scheduled and conducted Sales Associate lunch and learn type training events 
 for multiple vendors of programming, word-processing and voice recognition software as 
 well as peripherals and Universal Serial Bus connectivity equipment.  
-Created and conducted PowerPoint presentations for Corporate Account Managers in major 
 computer stores including CompUSA and Microcenter.
-Spoke at numerous seminars at Thomas Jefferson University on the subject of medical 
 applications for the Palm Computing Platform.

Technical knowledge:


-Hardware installation and initial system set-up	
-Software installation, and troubleshooting 
-Web Development and Design 
-Extensive knowledge of Internet trends with a "hand on the pulse" of current technologies 
-Experience with multiple operating systems including DOS, Windows, Windows NT, Linux and 
 Unix  
-Extensive PDA experience 
-Fifteen years of general computer experience

I have attended multiple seminars and presentations by the following manufactures:


- Palm Computing Platform
- Borland Products
- Entrega Technologies
- Applix
- NEC

 





Business related software and computer languages I have experience with:


-FrontPage 
-Adobe Acrobat
-Adobe PhotoShop
-Microsoft Office 2000
-WordPerfect Office 2000
-PowerPoint
-AvantGo
-Windows CE
-Palm OS
-Netscape Communicator
-Outlook Express
-Sun StarOffice
-ASCII
-HTML