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Chapter 16

Developing a business plan

16.1: The role of the business plan

bulletBusinesses do not plan to fail, they fail to plan.
bulletBusiness plans plan the journey a business takes- it must be detailed, but also able to be modified or replaced completely when unforeseen circumstances arise.
bulletThe main reasons people fail to plan include:
bulletLets get on with it straight away.
bulletPlanning costs too much.
bulletYou have to be an academic to plan.
bulletI'm only a small business owner.
bulletWhat do they tell me that I don't already know?
bulletIll do it later; I don't need it at this stage.
bulletA business plan is a written statement of the goals and objectives for the business and the steps to be taken to achieve them.
bulletWhen preparing a plan, follow these steps:
  1. Determine ownership structure
  2. Products and services
  3. Market information
  4. Marketing plan
  5. Sales plan
  6. Operations plan
  7. Financial plan
  8. Human resources plan
  9. Business environment
  10. Risk management
bulletBusiness plans include:
bulletExecutive summary- brief overview of the plan
bulletObjectives/goals- what the business hopes to achieve
bulletStrategies- hot the business will attempt to achieve the objectives
bulletBusiness description and outlook- an overview of the industry in which the business will operate
bulletManagement and ownership- the nature and type of organisational structure
bulletOperational plans- details the production process and the people required now and in the future
bulletMarketing plans- the product, price, promotion and distribution (place) details
bulletFinancial plans- a description of the business's financial needs and methods for evaluating its performance

16.2: Business planning process

bulletForecasting, setting goals, formulating policies, programming and scheduling, budgeting, implementing, monitoring, evaluating, modifying.

16.3: Sourcing of planning ideas

bulletSWOT analysis: Strengths, Weaknesses, Opportunities, Threats.
bulletInternal business environment:
bulletStrengths- what we do well
bulletWeaknesses- what problems or weaknesses we have
bulletExternal business environment:
bulletOpportunities- the chances to expand and improve presented to us
bulletThreats- possible changes that will do us harm
bulletMarket analysis- collecting, summarising and analysing information about the state of the market, customer, the threats and opportunities that the market presents, and any advantages or disadvantages that the business is likely to have over its competitors.
bulletThe business needs to segment the whole market and decide on a target market

16.4: Vision and Mission Statements

bulletThe vision statement broadly states what the business aspires to become.
bulletThe mission statement formally expresses why an organisation exists, its purpose and its function.

16.5: Goals- the business's main objectives

bulletA goal states what a business expects to achieve over a set period which will assist in realising the business's vision or mission.
bulletGoals can be:
bulletFinancial- profit, return on investment, product sales, market share, growth, diversification etc.
bulletSocial- community services, provision of employment, social justice, ecological sustainability
bulletPersonal- goals of the owner
bulletThese goals sometimes conflict- business owners need to strike a balance between competing goals or find a way to allow them to coexist.
bulletGoals will often to allocated to different functional areas- production, finance, marketing, sales, human resources etc.

16.6: Forecasting

bulletProjections or forecasts are the business's predictions about the future.
bulletA break-even analysis determines the level of sales that needs to be generated to cover the total cost of production. The cost of production includes fixed costs and variable costs.
bulletThe number of units that need to be sole to break-even is = total fixed costs divided by (unit price-variable costs per unit).
bulletA decision tree is a diagram that represents different courses of action, possible outcomes of each action, and the probability of success for each action. It presents these alternatives as branches of a tree.
bulletbudgets are the business's financial plan for the future. No business should commence operation without having prepared a budget. Types of budgets include:
bulletcapital expenditure
bulletcash
bulletraw materials
bulletlabour hours
bulletproduction/output

16.7: Monitoring and evaluating

bulletMonitoring is the process of measuring actual performance against planned performance
bulletA performance standard is a forecast level of performance against which actual performance can be measured.
bulletEvaluating is the process of assessing whether the business has achieved stated objectives.
bulletMonitoring and evaluating the business plan involves the following steps:
  1. Analyse the business environment
  2. Set goals and objectives
  3. Establish strategies
  4. Implement the plan
  5. Monitor performance
  6. Evaluate actual performance against planned performance
  7. Modify the plan if necessary

16.8: Types of controls

bulletControlling is the process of measuring the business's performance against its plan and taking corrective action if necessary.
bulletThe process of controlling:
bulletEstablish set standards
bulletMeasure actual performance
bulletTake corrective action if needed
bulletIt is important to control sales, marketing and finance through budgets,

16.9: Taking corrective action- modification

bulletModifying is the process of changing existing plans, using updated information to shape future plans.

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