GENERAL ORDERING INFORMATION~~
~ORDERS MAY BE PLACED BY: CLICKING ON AN ADD TO CART BUTTON ON THE WEBSITE, E-MAIL, OR MAIL.
~ACCEPTABLE PAYMENT METHODS ARE: I PREFER PAYPAL, BUT, WITH MAIL ORDER ONLY, U.S. CUSTOMERS ONLY, I WILL ACCEPT PERSONAL CHECKS, CERTIFIED CHECKS, BUSINESS CHECKS, COM CHEKS, OR MONEY ORDERS, BUT, ORDERS WILL NOT BE SHIPPED UNTIL YOUR CHOICE OF PAYMENT CLEARS THE BANK. NO EXCEPTIONS!
~NO C.O.D. ORDERS WILL BE ACCEPTED!
~ALL SHIPMENTS WILL INCLUDE A SHIPPING ORDER.
~ALL PERSONS WILL BE NOTIFIED VIA E-MAIL, UPON RECEIPT OF A WEBSITE ORDER.
~ALL ORDERS WILL BE SHIPPED VIA FIRST CLASS, INSURED U.S. POSTAL SERVICE MAIL OR PRIORITY MAIL.
~OVERNIGHT SHIPPING IS AVAILABLE.
~PLEASE ALLOW 2 BUSINESS DAYS FOR YOUR ORDER TO BE FILLED, PACKED AND SHIPPED.
~ONATAH GUARANTEES YOUR PURCHASES WILL ARRIVE IN SAFE CONDITION. EXTRA PRECAUTIONS ARE TAKEN DURING PACKING TO ASSURE YOUR HANDMADE ITEMS ARRIVE IN PERFECT CONDITION.
~ANY RETURNED ITEMS MUST BE SHIPPED BY PRIORITY MAIL, OR FED-X AIR, AND MUST BE INSURED. ONATAH WILL NOT ACCEPT RESPONSIBILITY FOR ITEMS RETURNED ANY OTHER WAY, OR LOST, OR UNISURED PACKAGES!
~ONATAH WILL PAY ALL SHIPPING CHARGES ON ALL U.S. ORDERS.
~ALL SHIPPING CHARGES FOR ALL ORDERS ARE NON-REFUNDABLE!!! SHIPPING AND INSURANCE CHARGES FOR RETURNED ITEMS ARE THE CUSTOMERS RESPONSIBILITY!!
INTERNATIONAL ORDERS:
~ALL INTERNATIONAL ORDERS MUST BE PAID THRU PAYPAL.
~ANY RETURNED ITEMS MUST BE SHIPPED BY PRIORITY MAIL, OR FED-X AIR, AND MUST BE INSURED. ONATAH WILL NOT ACCEPT RESPONSIBILITY FOR ITEMS RETURNED ANY OTHER WAY, OR LOST, OR UNISURED PACKAGES!
SHIPPING/HANDLING, ADDITIONAL CHARGES~~
FOR ALL ORDERS OTHER THAN PAYPAL ORDERS:
~SHIPPING IS FREE FOR ALL U.S. ORDERS ONLY!
~A $3.00 HANDLING FEE WILL BE CHARGED ON ALL MAIL ORDERS.
~NO ORDERS WILL NOT BE SHIPPED UNTIL PAYMENT METHOD HAS CLEARED THE BANK.
RETURNS:
ALL ITEMS MUST BE RETURNED BY USPS PRIORITY MAIL AND MUST BE INSURED.
IF YOU ARE RETURNING AN ORDER BECAUSE IT WAS DAMAGED IN SHIPPING, CONTACT ME, RETURN THE ITEM AS STATED ABOVE. I CAN REPAIR THE ITEM AND RETURN IT TO YOU WITH YOUR RETURN SHIPPING CHARGES, OR I WILL REFUND YOUR MONEY AND THE RETURN SHIPPING CHARGES.
IF YOU ARE RETURNING AN ITEM BECAUSE IT BROKE, CONTACT ME AND RETURN THE ITEM AS STATED ABOVE. I WILL REPAIR IT FREE OF CHARGE WITHIN 20 DAYS OF RECEIPT, OR FOR A SMALL FEE, DEPENDING ON THE PIECE, AFTER THAT TIME. I WILL RETURN IT TO YOU AND REFUND YOUR RETURN SHIPPING CHARGES.
IF YOU ARE RETURNING AN ITEM BECAUSE IT DID NOT FIT, CONTACT ME AND RETURN THE ITEM AS STATED ABOVE. BECAUSE SIZES ARE CLEARLY MARKED ON THE WEBSITE, WITH WARNINGS TO CHECK YOUR SIZE BEFORE ORDERING, I CANNOT REFUND YOUR MONEY! HOWEVER, IF YOU WANT IT RESIZED TO FIT YOU, I WILL BE HAPPY TO DO THAT FOR A FEE, DEPENDING ON THE PIECE. I WILL NOT REFUND ANY SHIPPING COSTS TO YOU.
IF NO OTHER MEANS OF SATISFACTION CAN BE MET I WILL REFUND YOUR MONEY FOR THE ITEM, NOT SHIPPING CHARGES.
SPECIAL NOTES~~
~ALL INFORMATION COLLECTED, IS PRIVATE, AND WILL BE USED FOR THE PURPOSE OF FILLING AND SHIPPING ORDERS ONLY! NO INFORMATION GIVEN TO ONATAH, WILL EVER BE USED FOR ANY OTHER PURPOSE.
~WHEN ORDERING JEWELRY, PLEASE SAVE US BOTH SOME TIME, AND MAKE SURE YOU ARE ORDERING THE CORRECT SIZE. THE SIZE OF ALL JEWELRY IS CLEARLY STATED IN THE DESCRIPTION OF THAT PIECE. I WILL BE HAPPY TO ASSIST YOU WITH ANY PROBLEMS.
~IF YOU ARE ORDERING A CHOKER~THE SIZE IS IMPORTANT!
BE SURE TO MEASURE YOUR NECK! I WILL BE HAPPY TO MAKE A CHOKER THAT FITS YOU, JUST ASK. I WILL NOT REFUND MONEY ON ANY PIECE OF JEWELRY BECAUSE IT IS THE WRONG SIZE. SIZES ARE CLEARLY MARKED!
ORDER CUSTOM ITEMS~~
~CUSTOM MADE JEWELRY, BASKETS OR ART REQUIRE THAT YOU CALL IN OR E-MAIL YOUR REQUEST.
I REQUEST 50% OF THE TOTAL PRICE OF THE CUSTOM PIECE, PAYABLE WHEN YOU PLACE YOUR ORDER. THERE IS A $25.00 FEE ON EACH CUSTOM MADE ITEM. THE $25.00 FEE WILL BE SUBTRACTED FROM THE TOTAL PRICE OF THE ITEM, IF THE ORDER IS NOT CANCELED BEFORE COMPLETION. IF THE ORDER IS CANCELED OR OTHERWISE UNDELIVERABLE, THE FEE BECOMES NON-REFUNDABLE PLUS THE COST OF ANY MATERIALS I HAVE ALREADY PURCHASED FOR YOUR PIECE, THAT I CANNOT USE FOR OTHER JEWELRY PIECES!!!
THE TOTAL PRICE OF THE CUSTOM PIECE, IN ADDITION TO ALL OTHER APPLICABLE CHARGES, MUST BE PAID IN FULL UPON COMPLETION OF THE ITEM.
Other Useful Information
~~~Porcupine quills are used in many of my items. These items are very dainty, and not meant to be worn in the water. Be sure, if you purchase one of these items, you take extra care to remove them before showering or swimming! If you should get the item wet, allow it to dry thoroughly. Then, lightly and gently oil the quills with a good vegetable based oil, such as Neetsfoot Oil, Coconut Oil or Olive Oil. DO NOT use baby oil!
~~~Silver tarnishes! I suggest using Hagerty Silversmith Spray Polish, sprayed on a soft dry cloth, to clean your silver jewelry. This cleans as well as protects your silver.
This polish can be purchased at: hagerty-polish.com
CLICK HERE TO GO TO HAGERTY'S NOW!
Silver should also be stored in airtight containers, or zip-lock bags, to help prevent or reduce tarnish. Hagerty's also sells neat bags which prevent your silver from tarnishing!.
ONATAH
Angel Mahaney
14861 SE Greenview Ave.
Milwaukie, Oregon 97267-3473
PHONE: 1-971-570-0437 U.S. CUSTOMERS ONLY!!!
OFFICE HOURS: MONDAY~THURSDAY 9:00 a.m. to 3:00 p.m. (PACIFIC STANDARD TIME)
E-MAIL IS CHECKED TWICE DAILY. ALL E-MAIL WILL BE ANSWERED PROMPTLY!
E-MAIL: support.onatah@gmail.com
E-MAIL ME NOW!!
CLICK ON THE LINK BELOW, TO PRINT A COPY OF THE ORDER FORM, TO ORDER BY MAIL.
PRINT ORDER FORM
"It does not require many words to speak the truth..."
~~CHIEF JOSEPH~~Nez Pierce
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