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Technical Support

Message Pad
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Tech Support
We provide free technical support for our products. Please email us if you experience any problems or discover conflicts between our programs and other hardware/software.

Please include as many relevant details about your set-up as you can. This will allow us to reproduce the problem and investigate it. In particular, we need:

  1. Error messages - Quote them exactly
  2. Side-effects and suspected cause, if possible
  3. Operating system (Windows 95 or Windows 98) - Displayed on start-up
  4. Names and versions of affected programs - (select Help | About in each program)
  5. Brands and models of hardware - (run System from Start | Settings | Control Panel)
  6. Memory size in Mb - (run System from Start | Settings | Control Panel)
We will process your comments and contact you as quickly as possible. Thank you for your patience.

12 Waterhall Road • Fairwater • Cardiff • CF5 3LL • UK
United Kingdom: 01222 408 327 • International: +44 1222 408 327
Email: general@iodevelopment.com
Copyright © 1999 Io Development

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