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Chapter 1

The importance of business

1.1: Introduction

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How does Business Studies help you?

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It helps you throughout your life to perform these roles better:

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Business owner,

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Investor,

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Employee,

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Consumer.

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Developing a knowledge of the world of business will help you to become:

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A well-informed consumer

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A more productive employee

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A more-informed investor

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A more successful business owner

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The importance of business to the economy:

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Export products, which generates income for Australians and helps reduce our trade deficit

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Assists in the development and use of technology

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Provides employment and income for employees

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Pays taxes to governments (company tax and payroll tax)

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Undertakes investment which leads to economic growth

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Produces a wide range of products giving consumers greater choice

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Improves our quality of life

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Provides a training ground for future businesspeople (entrepreneurs)

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Creates value, which encourages economic growth

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Encourages competition, which results in cheaper products

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Provides income for business owners

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Encourages research and development into new (invention) and improved products (innovation)

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Helps provide owners with challenges and rewards

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 A business is an organised effort of individuals to produce and sell, for a profit, the products and services that satisfy individuals’ needs and wants.

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The role of a business is to satisfy the never-ending needs and wants of society.

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Profit is earned when revenue is greater than the costs (expense) of production.

1.2: Function of business in creating value/benefits (value chain).

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A finished product is one that is ready for customers to buy and use.

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All products are a combination of:

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Natural resources (raw materials)

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Capital resources (machinery and technology)

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Labour resources (human skill and effort)

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The main activities undertaken by a business include:

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Production

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Organising

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Marketing

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Financial planning

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Controlling

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Forecasting

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Management

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Distribution

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Planning

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Production involves value adding: the creation of extra value as raw materials are transformed into intermediate or finished products through the various stages of production.

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Intermediate product: one which is produced by a business and then used as an input by another business.

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The value of production equals the value of sales minus the value of intermediate products used in production, or the difference in value between the outputs and the inputs of a production process.

1.3: Social and Economic Roles of Business

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Wealth creation: the more produced, the more wealth is generated within the Australian economy.

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Employment:

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Everyday people exchange their labour for income

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They then exchange this money for products to satisfy their wants

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At the heart of this activity are businesses

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Business represents all the organised effort of individuals to produce, and sell for a profit, the products that satisfy consumers’ wants. 

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Innovation: something already established is improved upon.

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R&D: Research and Development is a set of activities undertaken to:

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Improve existing products

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Create new products

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Develop more efficient ways of distributing and marketing the products.

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Quality of life: the overall well-being of an individual and is a combination of both material and non-material benefits.  

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Choice: provides alternative products and services for consumers to choose from.  

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Entrepreneurship: people who start operate and assume the risk of a business venture in the hope of making a profit.  

1.4: Identification of relevant stakeholders

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A stakeholder is any group or individual who has an interest in or is affected by the activities of a business.

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The responsibility of a firm to its stakeholders:

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Shareholders:

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Provide information about the business’s performance

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Produce an annual report

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Manage the funds so a reasonable return is paid

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Employees:

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Fair pay and conditions

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Provide safe working environment

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Access to training and development

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Customers:

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Quality products

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Fair prices

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Service during and after sales

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Safety

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Society/general public:

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Fair and honest business practices

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Ethically responsible decisions

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Environment:

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Consider the impact on environment

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Care and preservation of the environment

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Sound and responsible environmental management

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Governments

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Pay taxes

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Abide by laws

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Suppliers/creditors:

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Pay debts

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Act ethically and honestly

1.5: Business Goals

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Business goals may be:

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Financial

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Social

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Personal

1.6: The importance of small-medium enterprises (SME)

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The Australian SME sector:

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Includes approx. 1 026 200 business entities

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Makes up 95% of all businesses

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Provides approx. 50% of all private sector employment

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Produces approx. 40% of all the products produced each year

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Accounts for 20% of all money spent on R & D

1.7: Coordinating the business 

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Coordinating means ensuring that the various individual activities needed to complete the task are carried out well and fit together to produce a high-quality product.  It is the management task of making sure that various parts of the business all operate in harmony with each other.

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Effective coordination means:

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Minimal waste

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Greater efficiency

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Superior products

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The value chain can be coordinated by:

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Including in the plans for a project the steps that need to be followed

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Ordering the sequence of those steps

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Explaining the role of each person involved in the production process

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Outlining how cooperation can be achieved 

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The resources to be coordinated as part of the management process include:

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Human resources

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Financial resources

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Physical resources

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Information resources

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The four basic functions of management are:

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Planning

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Organising

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Leading

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Controlling

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A business has interdependence with its environment: the surrounding conditions in which the business operates and can be divided into two broad categories: the internal and the external environment.

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Internal (micro) environment includes all those things which the business has some degree of control over:

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Managers

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Management style

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Shareholders

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Objectives

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Legal structure

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Employees

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Choice of resources

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Production methods

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External (macro) environment includes those things over which the business has very little control:

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International influences

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Government policy

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Technology

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Laws and regulations

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Economic conditions

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Society’s attitudes and values

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Political structure and influence

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Competitors

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Geographical influences

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Institutional influences

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Physical environment

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Levels of education

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