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Chapter 5

The business environment and its impact

5.1: Introduction

bulletThe environment is made up of two categories:
bulletthe internal environment- the business has control over these elements 
bulletthe external environment- the business has little or no control over these elements 

5.2: Economic and social factors

bulletEconomic cycles: the periods of growth (boom) and recession (bust) that occur as a result of fluctuations in the general level of economic activity.
bulletBoom periods:
bullethave higher levels of employment
bulletinflation may increase
bulletages increase
bulletlevels of consumer spending increase
bulletBust periods:
bulletunemployment levels rise
bulletinflation may remain stable or fall
bulletwages are less likely to rise
bulletthe level of spending usually decreases
bulletConsumer tastes are influenced by:
bulletage
bulletfashion '
bulletfood trends
bulletpopular sports
bulletcelebrities
bulletculture
bulletpeer pressure
bulletincome levels
bulletMulticulturalism provides opportunities for business owners to sell products and services that meet the needs and wants of the various cultures.
bulletProduct diversity refers tot he range of products that are produced by a business. Businesses need to do this because of:
bulletcompetitors
bulletconsumers' tastes and fashion
bullettechnology

5.3: Competitive Situation

bulletA sustainable Competitive Advantage refers to the ability of a business to develop strategies that will ensure it has an 'edge' over its competitors for a long period of time.
bulletFactors relating to Sustainable Competitive Advantage include:
bulletthe number of competitors ease of entry into a market for a new firm
bulletthe local and foreign competition
bulletmarketing strategies employed by competitors
bulletthe substitutes available for your product
bulletthe number of competitors: market concentration may be:
bulletmonopoly: complete concentration by one firm in the industry
bulletoligopoly- a small number of larger firms have a greater control over a market
bulletmonopolistic competition- where there is a large number of buyers and sellers in a particular market
bulletperfect competition- where there is a large number of small firms that sell similar products. They are unable to differentiate products from each other and so can only use price as a way of achieving market share.
bulletease of entry- the ability of a person to establish a business within a particular industry- determined by the type of market concentration.
bulletLocal and foreign competitors:
bulletlocal- produce and/or sell a product or service in the same market. They have to deal with the same influences as your business- labour costs, transport costs, the economy, the cost of stock/raw materials.
bulletForeign competitors- are located overseas and therefore are affected by differing influences.
bulletDeregulation- the reduction or removal of the amount of restrictions that are in place in a particular industry. This is done to improve competition.
bulletEnterprise bargaining- encourages wages to be determined between employer and employee within each individual workplace. This is part of a more decentralised approach to determining rates of pay.
bulletMarketing strategies- a total system of interacting activities designed to plan, price, promote and place products to present and potential customers. It depends on:
bulletthe size of the market
bulletthe size of the business
bulletthe number of competitors
bulletthe nature of the product
bulletSubstitutes- those products or services that a consumer can purchase as a direct alternative. Product differentiation is when similar products are made different or better than those of competitors. It can be achieved through packaging, quality and brand.

5.4: Government:

bulletFederal government laws relating to business:
bulletprovisional tax and fringe benefits tax
bulletincome tax
bulletemployee superannuation
bulletsales tax
bulletcustoms regulations
bulletunfair dismissal laws
bulletState government laws relating to business:
bulletregistration of factories under the Factories, Shops and Industries Act
bulletprovision of employee entitlements such as workers compensation, OHS requirements, award levels of pay and conditions and an accurate record of employees
bulletpayment of payroll tax
bulletnot engaging in misleading or deceptive advertising
bulletabiding by any pollution controls
bulletadequate and non-deceptive labeling of products
bulletregulations relating to sale of food, cigarettes and alcohol
bulletLocal government laws relating to business:
bulletapproval of new development applications and alterations
bulletfire regulations
bulletparking regulations
bulletregulations relating to signs and advertising
bulletRegulatory bodies include:
bulletEnvironment protection agency
bulletDepartment of fair trading
bulletAustralian securities and investments commission
bulletThe Australian competition and consumer commission

5.5: Other Institutional Influences

bulletEmployer, trade and industry associations
bulletTrade unions
bulletAustralian stock exchange

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