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Topic 1

Business management and change

The focus of this topic is to examine the nature and responsibilities of management within a changing business environment from a theoretical and practical perspective.

Outcomes:

The student:

 H2.1    describes and analyses business functions and operations and their impact on business success

H3.1    explains management theories and strategies and their impact on business

H3.2    evaluates the effectiveness of management in the organisation and operations of business and its responsiveness to change

H3.3    analyses the impact of management decision-making on stakeholders

H4.1    critically analyses the social and ethical responsibilities of management

H4.2    evaluates management strategies in response to internal and external factors

H5.1    selects, organises and evaluates information and sources for usefulness and reliability

H5.3    communicates business information, ideas and issues, using relevant business terminology and concepts in appropriate forms.

Chapters:

1: The nature of management

2: Understanding business organisations with reference to management theories

3: Managing change

Terminology:

Topic 1: Business management and change

 

Chapter 1: The nature of management

 

  1. Traditional definition of management
  2. Human resources
  3. Information resources
  4. Physical resources
  5. Financial resources
  6. Manager
  7. Management
  8. Effectiveness
  9. Efficiency
  10. Management hierarchy
  11. Proactive
  12. Role
  13. Interpersonal role
  14. Informational role
  15. Decision-making role
  16. Disturbance handler role
  17. Resource allocator role
  18. Negotiating role
  19. People skills
  20. Strategic thinking
  21. Vision
  22. Self-managing
  23. Team/group dynamics
  24. Problem solving
  25. Decision making
  26. Ethical behaviour
  27. Stakeholders
  28. Planned obsolescence
  29. Consumerism
  30. Triple bottom line

 

Chapter 2: Understanding business organisations with reference to management theories

 

  1. Classical perspective
  2. Scientific management
  3. Bureaucracy
  4. Planning
  5. Strategic planning
  6. Tactical planning
  7. Operational planning
  8. Organising
  9. Translating plans into reality
  10. Organisation process
  11. Controlling
  12. Control process
  13. Division of labour
  14. Chain of command
  15. Autocratic leadership style
  16. Informal Organisation
  17. Formal Organisation
  18. Leading
  19. Delegation
  20. Motivation
  21. Communication
  22. Flatter organisational structures
  23. Teamwork
  24. Participative leadership style
  25. Politics
  26. Organisational politics
  27. Power
  28. Negotiating/bargaining
  29. Coalition
  30. Stakeholder audit
  31. System
  32. Systems management approach
  33. Contingency theory

 

Chapter 3: Managing change

 

  1. Change
  2. External business environment
  3. Internal business environment
  4. Globalisation
  5. Downsizing
  6. Macroeconomics
  7. Microeconomics
  8. GST
  9. Input tax credits
  10. Deregulation
  11. Privatisation
  12. W-commerce
  13. Business culture
  14. Structural change
  15. Outsourcing
  16. Strategic alliance
  17. Network structure
  18. Training and development
  19. Plant layout
  20. Inertia of management
  21. De-skilling
  22. Profit and loss statement
  23. balance sheet
  24. Change agent
  25. Model
  26. Driving forces
  27. Restraining forces
  28. Force-field analysis
  29. Social responsibility
  30. Cultural diversity

 

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