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Thrift Drug
Hired as Supervisor, Support Services after fulfilling a contract position
Thrift Drug - Support Services, Technical Writer
Hired as a Supervisor, Support Services, Techncial Writing Department at Thrift Drug after fulfilling a contract position as a Technical Writer.
Supervised technical writing department. Responsible for development of user manuals for new systems and modifications to existing systems.
Thrift Drug - TDI Managed Care, Personal Computer Specialist
Promoted within one year to Personal Computer Support Specialist of TDI Managed Care, subsidiary of Thrift Drug. Acted as Satellite Office Manager in supporting all computer functions of TDI Managed Care for over 100 users.
Office Supervisor
Responsible for all computer issues for over 100 end users.
Handled all requests for personal computer software support.
Coordinated all requests for mainframe and network support with Thrift Drug's MIS department
Coordinated outside training classes for proprietary software
Organized all computer equipment moves and tracked inventory.
Personal Computer Support
Supported all personal computer requests for over 100 end users.
Conducted training classes on proprietary software, Microsoft product line, Act, Lotus 123, etc.
Developed Microsoft Access databases and modified existing databases for end user needs.
Converted existing databases into Microsoft Access.
Technical Writing
Developed end user manuals for existing databases and new system development
Developed help guidelines for systems.
Developed installation instructions for technical personnel
Supervised one technical person responsible for installations and system modifications
Access Development
Developed a Micorosoft Access database to monitor system report distribution
Developed a Microsoft Access database to perform an audit procedure on Wholesale Warehouse Banking system.
Reason for leaving: Company operations moved to Florida.
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