Project Management, Data Analysis, Trainer, Software Support Specialist

• Project manager role in implementation of SFA. Kept track of all aspects of project and worked IT in database development and consolidation. Conducted periodic meetings with management level personnel to review procedures and to track project progression. Responsible for mapping infrastructure of databases, automation of source client data, interface with IT, and implementation of error tracking mechanisms to assure data integrity. These process improvements increased productivity by 50% and created a centralized souce for customer information.
  
  

• Met with key executives, regional managers, and key sales personnel determine project scope and definition of SFA to MSA. Created automated audit checks to ensure data accuracy. Automation of processes allowed end users to spend more time in final report analysis rather than correcting data errors. Reduced processing time by 60% .
  

• Responsible for redesigning Alcoa Total Compensation Statements process to automate client data loads and reporting process. Mapped all data sources and created templates to assure consistency of data flow and redesigned database to automate a number of manual processes.
  

• Responsible for training end users and producing instructional material for both end users and technical personnel. Included instructions within the database design, pop-up message boxes, prompt messages for variable data, and error tracking within the databases via utilization of Microsoft Access and Visual Basic. Conducted training sessions for user groups.
  

Computer Software

Expert in Microsoft Product Line, including Access database development and redesign


Basic Web design tools (HTML, FrontPage, Expression)


Lotus Notes and basic knowledge of Lotus Notes Programming

Project Management

Project Planning Guidelines


Data Mapping


Interface with Managers, End Users and IT

Technical Writing

Project Planning Guidelines


Data Mapping


Newsletters


Technical Specifications


Procedure Manuals


Courseware (manual and web based e-learning

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