Access America® is a division of World Access Service Corporation, the nation's largest full-service
provider of travel protection products and services to organizations in the travel, healthcare and
financial service industries. World Access is a member of the ELMONDA Group, the world's largest
travel insurance and assistance company.
Access America provides travel insurance* products and emergency assistance services that are sold
through more than 22,000 travel agencies throughout the United States. These products and services
protect millions of Americans and their families every year as they travel, both on domestic and
international trips, making World Access a leader in the industry.
Access America travel protection benefits and assistance services protect travelers in every facet
of their journey, from the time they make a deposit until the time they return home. Travel
services can include help with obtaining replacement tickets and documents; local legal referral
assistance; emergency cash transfers; an emergency message relay center; pretrip currency, visa,
vaccination and weather information, and help with replacing lost prescription medications.
Travel insurance benefits can cover nonrefundable trip payments and deposits in the event that a
trip must be canceled or interrupted, as well as accidents, baggage loss and delay, delayed trips,
inconvenience and more. Medical services include a 24-hour multilingual hotline for travelers;
medical monitoring with local physicians; hospital admissions assistance; emergency medical
transportation, and emergency medical assistance. Medical coverage includes emergency medical
and dental expenses and emergency medical transportation.
World Access travel and medical assistance benefits, credit card enhancements and managed care
programs cover more than 70 million people, while the Service Center line of business provides
telephone response support for well-known national clients. The company provides all product
development and distribution, claims administration, customer service, and emergency assistance
services for all the products it markets. The company's Total Quality Management (TQM) program
is widely recognized as the industry's leader.
Founded in 1983, World Access today employs more than 600 people and is headquartered in Richmond,
Virginia, with offices in New York City, Miami, Toronto, London, Tokyo and Singapore.
