Ten Commandments of Human Relations
- Speak to people. There is nothing so nice as a cheerful word of greeting.
- Smile at people. It takes 72 muscles to frown, only 14 to smile.
- Call people by name. The sweetest music to anyone's ears is the sound of his own name.
- Be friendly and helpful. If you want friends, you must be one.
- Be cordial. Speak and act as if everything you do is a joy to you.
- Be genuinely interested in people. You can like almost everybody if you try.
- Be generous with praise and cautious with criticism.
- Be considerate with the feelings of others. There are usually three sides to a controversy: Yours, the other fellow's and the right side.
- Be eager to lend a helping hand. Often it is appreciated more than you know. What counts most in life is what we do for others.
- Add to this a good sense of humor, a huge dose of patience and a dash of humility. This combinations will open many doors and the rewards will be enormous.
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