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SCI - Marina Del Rey CA 90292-USA

SCI's BASIC COURSE IN CROSS-CULTURAL COMMUNICATION:

This course is for everyone who does business in an international environment. You will learn how to understand other cultures and do better business with other cultures.

Dealing with other countries creates a need to understand other cultures and how your business methods will be influenced. This course will prepare you to understand and deal with cultural issues, as well as help you develop a global approach and awaken cross-cultural awareness.

This course is designed for anyone who needs to:

 - Work in another country

 - Do business with other countries

 - Participate in meetings and negotiations

 - Develop successful businesses or partnerships in other

                  countries

This Cross-Cultural Communication course will create an awareness of how basic concepts are viewed from different perspectives - creating dissimilar social and business behaviors. The emphasis is on developing understanding, flexibility and respect as a necessary foundation towards effective long-term inter-cultural cooperation.

Sensitivity and inter-cultural competence will be strengthened.  Focus will be on competence in international business.

OBJECTIVES:   The course will focus on topics crucial to the success  of your business in an international environment.

CONTENT:       

• Inter-Cultural communication

• Cross-Cultural understanding

• International leadership/management styles

• Rules of the global leader

• "my culture" vs. other cultures  

  ISSUES:           

• Concepts of International organizations

• Human values and interaction

• Negotiating and team-building across cultures

• Cultural integration

Example of a  two-day Basic CC course:

Day 1 -       Module 1    

THE BASICS OF CROSS-CULTURAL COMMUNICATION  

       - UNDERSTANDING OTHER CULTURES

         Introduction

          Cross-Cultural Awareness Test

         The Fundamentals of Cross-Culture  

               Communication

          Mutual Cultural Perceptions 

              The Concept of The Stranger                     

        Communication and Communication Styles

         Cultural Orientation-

         Cognitive Styles: Organizing and Processing                             Information

        Cultures and “The Truth”  

        Value Systems, the Basis for Behavior

                                            -  Locus of Decision-Making:

                                             - Individualism vs. Collectivism

                                             - How Different Cultures handle 

                                               Stress

                                             - Issues of Equality/Inequality

       Day 2 -           Module 2:

       CROSS-CULTURAL DIMENSIONS      

      Classification of Cultures

             Understanding other cultures  

         Culture Shock

        Break

       Managing Culture Shock

                               Re-entry Shock      

       Bridging the Communication Gap

        Lunch   

        Negotiation and Management Styles

                                Achieving Cultural Empathy - Rapport

       National Culture vs. Corporate Culture

        Break

        Q&A - Wrap-up 

SCI - Marina Del Rey CA 90292-USA

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